Your appointment
How Pharmacy First works
Pharmacy First lets you get treatment for seven common conditions from a pharmacist, without waiting for a GP appointment.
Tell us your symptomsBook online, walk in, or be referred by your GP practice or NHS 111.
Private assessmentOur pharmacist talks with you and checks your symptoms in the consultation room.
Treatment if neededWhere it is right for you, we supply medicine, including some prescription-only medicines.
Referred if neededIf you need to see a GP or another service, we tell you and arrange the next step.
Important safety information
Pharmacy First is not for emergencies. If you have severe symptoms, chest pain or difficulty breathing, call 999. For urgent advice, contact NHS 111.
Before your appointment
Note when your symptoms started- Bring a list of your medicines
- Tell us about any allergies
Afterwards
- Take any medicine as directed
- Contact us if symptoms do not improve
- Seek urgent help if you get worse
FAQs
NHS Pharmacy First questions
Quick answers from the team at Ridgway Pharmacy.
Which conditions does Pharmacy First cover?
Sinusitis, sore throat, earache (ages 1 to 17), infected insect bites, impetigo, shingles and uncomplicated urinary tract infections in women aged 16 to 64.
Is it really free?
Yes. Pharmacy First is an NHS service. Normal NHS prescription charges apply to any medicine unless you are exempt.
Do I need an appointment?
You can book online, walk in, or be referred by your GP practice or NHS 111.
What if the pharmacist cannot treat me?
We explain why and refer you to your GP or the right service.
Can children use the service?
Yes, for some conditions, such as earache in children aged 1 to 17. Age limits apply to each condition.
Skip the wait for a GP appointment
Book a Pharmacy First consultation or pop in to see our pharmacist.